Foodbank Citizens Advice Caseworker Vacancy

This role is for the Trussell Trust Food Bank Project and is a partnership between Citizens Advice and four Oxfordshire Trussell Trust Food Banks in Witney, Banbury, Bicester and Abingdon. Reporting to the Project Manager, the post holder will be part of a county advice team that aims to deliver advice to people referred by the Trussell Trust Partners in Oxfordshire. You may be office based, or partially home based. For trainees, Citizens Advice will offer office-based training until full competence has been achieved. You will deliver advice through multiple channels including telephone, video and face to face. You may be asked to deliver advice appointments at local food banks in Banbury and Bicester or other office locations.

Location: Bicester and Banbury Trussell Trust foodbanks, and office-based or hybrid (location negotiable from Citizen Advice Oxfordshire offices). For a trainee role, attendance at the Witney office for training period and meetings will be required. Hours: 37 hours per week (full time) Contract: Fixed term until 31 March 2027. Potential to extend subject to funding.

Salary: £28,140.42 to £28,840.00 FTE Expenses: Any additional travel above home to work can be claimed at £0.45 per mile Other: A laptop and any other essential equipment will be provided

For a full job description, visit https://www.caox.org.uk/jobs

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